The FAQ Corner

Glossaries of Basic Internet Terms

1. What does ASANet do?    
2. What Internet Services are available? 
3. What do I need to hook up?
4. What is a Dial-up connection?   
Dial-up set-up
5. What is dedicated access?
6. How can I join a Chat room?
7. What is Web Hosting?
8. What does URL stand for?
9. What is a Browser?
10. Which Browser should I use?
11.What is a Search engine?
12. Do I need  separate e-mail software?
13. How do I open my e-mail?
14. Difference between User ID and Password?
15. Downloading Netscape Communicator, using FTP
16. Setup of new E-mail account using Outlook / Outlook Express
16a. Make changes in your e-mail box

Support Bookmarks

17. Access your e-mail account by Telnet
18. Access your e-mail account on the Web
19. How to protect against a Virus!
20. Is your computer prepared for Y2K?
21. How do I check my e-mail fron another ISP?
22. Why am I getting a password error when trying to retrieve e-mail?
23. Sometimes I can't connect to the News Server. Why?
24. Why does my modem keep dropping connections?
25. Why am I getting a slower connection  than the capability of my modem?
26. What should I use for Gateway address?
27. Where can I get information about writing CGI scripts?
28. How do I display a counter?
29. What is the Registry?

 
  1. ASANet Worldwide is a Internet Service Provider. If you choose to open a account, ASANet Worldwide will provide you for a fee a connection to the Internet. ASANet Worldwide provides a variety of different account options, based on your needs.
  2. ASANet Worldwide can provide a large selection of different Internet access, depending on your needs. If you need a simple Internet dial up access (for a household or SOHO), a  56Kbps or a ISDN Internet connection, using ordinary phone lines should be sufficient Should your organization require a 24 hour, 7 day Internet presence, a dedicated Internet access will be required. ASANet Worldwide can provide different access solutions to cost effectively provide 24/7 Internet presence for you.
  3. Based on the type of dial up connection you have, the basic requirements are: 
    • A 486 or Pentium configured Computer
    • A 14" or larger monitor which can handle high color resolutions (VGA or SVGA)
    • At least 16MB of RAM memory (32MB recommended)
    • A hard drive with at least 500MB free storage space available
    • A 33.3Kbps modem (external or internal) 56K modem recommended
    • Operating system (Windows 3.1, WFW, Win95 or Win98, OS/2 Warp, Unix, Mac
    • Keyboard and Mouse
    • Dial up account with ASANet Worldwide.        
  4. A dial up connection in your computer provides the means to connect with the ASANet Worldwide network, which in turn provides you the Internet access. A dial up connection will give you the opportunity to surf the Internet, receive and send e-mail, participate in Chat   Rooms, host your Web page, or download documents or other pertinent information.
  5. ASANet Worldwide can provide dedicated Internet access should you require 24/7 Internet presence. Since Internet access requirements vary from customer to customer, inquire at ASANet's Worldwide office, to discuss your Internet access requirements.
  6. On ASANet's Worldwide Home Page a link has been created, where with the click of the  mouse, you can join or establish a chat session in the Chat Room.
  7. Web hosting is by definition a way to provide a Web presence for you or your organization on the Internet. This can be in the form of a Web Domain, Web Page or Web Site. Many   times it also means to conduct e-commerce (electronic-commerce) on the Internet. For more details, visit this page:
  8. URL stands for Uniform Resource Locator. This is the address which each Web Page or Web Site on the Internet is identified with. Usually, the address starts with: www.
  9. A Browser (also referred as Web client) is a software application which lets you access and brows any Web Server on the Internet. The Browser will also display in a consistent format any Web document, which can contain text, graphics, sound, or video. The format the Browser uses to display the Web document is called hypermedia.
  10. The most common used Browser used today are Microsoft's Internet Explorer and Netscape's Navigator or Netscape's Communicator. Since both Browsers are distributed free of charge, it is a matter of personal preference as to which one to use. Basically, both of these Browsers perform the same functions (e-mail, FTP, News Groups, Search capabilities, displaying and reproducing audio and video files). Some differences do exist between these two Browsers. It pertains to how they each handle specific information and how it is displayed or the lack thereof. Microsoft does bundle Internet Explorer with the operating system (Win98), plus, Internet Explorer can and does perform automatic display changes of your Web document when streaming video or xhtm format is used.
    Netscape's software is more independent, not intrusive on your other applications and gives you more control of how to display and configure your Web presence.
  11. A Search engine performs the task of finding and displaying specific information from the Internet, based on the criteria you established. The criteria can be very general, or you can be very specific about the subject. Since there is such a huge amount of information available on any imaginable subject, you can shorten the Search task by employing advanced search techniques. These techniques can be: using exact words or phrases, symbols like + or - right in front or right after the word, Boolean operators which can include AND, OR, AND NOT. Generally, each of the Search engines has a Help link, explaining in greater detail how to perform a Search.
  12. Microsoft's Internet Explorer and Netscape's Navigator and Communicator have built-in e-mail. There is no need to purchase a separate software application.
  13. Internet Explorer and Netscape let you open the e-mail in a couple of different ways:
    In Netscape Navigator, you can open e-mail two ways:
    I. In the lower right hand corner, just above the Task Bar, you see a envelope icon next to a question mark. Click the envelope icon and the Mail window opens.
    II. On the Menu Bar, click on Windows, click on Netscape Mail
    In Netscape Communicator, you can open your e-mail two ways:
    I. In the lower right hand corner, just above the Task Bar, you see four buttons: (Navigator, Mailbox, Discussion Groups, Composer), click on the Mailbox button and the Mail window opens.
    II. On the Menu Bar, click on Communicator, click on Messenger Mailbox.
    In Internet Explorer 3.0 you can open e-mail two ways:
    I. On the Tool Bar, click on Mail and News Button, then choose the command for the action you want to take. 
    II. On the Menu Bar, click on Go, click on Mail
    In Internet Explorer 4.0, you can open your e-mail two ways:
    I. On the Tool Bar, click on the Mail button, the choose the command for the action you want to take.
    II. On the Menu Bar, click on Go, click on Mail.
    In Internet Explorer 4.0, when you choose Mail, Outlook will open up and display the Mail window
  14. A User ID identifies you to the ASANet Worldwide network as a legitimate and active account. User ID can be any combination of letters or numbers. User ID is also used with your e-mail account for identification purposes. A e-mail address usually consists of the following sequence: info@asanet.com. Be aware, No Spaces!!    
    Passwords can consist of letters and numbers. Since only you will know the password, set it up in such a way so it will be easy for you to remember.
  15. Downloading Netscape Communicator, using FTP
    a: Create a Folder in the root directory (temp, temp2, browser)
    b: Click on: Start
    c: Point to: Programs
    d: Click on: MS_DOS Prompt
    e: At prompt, type: cd.., Enter
    f: At prompt, type: cd temp (or name you created in root directory), Enter
    g: At prompt, type: ftp ftp.asanet.com, Enter
    h: At prompt, type: your user ID, Enter
    i: At prompt, type: your password, Enter
    j: At prompt, type: cd download, Enter
    k: At prompt, type: ls, Enter
    l: At prompt, type: bin, Enter
    m: At prompt, type: get cc32e45.exe
    This starts the file download into your directory. When download is finished, ftp prompt will appear.
    At the prompt, type: quit, Enter
    In the directory, type: cc32e45.exe and press Enter
    This is a self-extracting file and will start the installation of the browser in your computer.
  16. Setup of new E-mail account, using Outlook Express
    From your ISP (Internet Service Provider) get the following information:
    Your user ID, Your Password, ISP Domain Name,  Incoming mail server name, Outgoing mail server name.
    Double click on Outlook Express Icon
    Click on: Tools
    Click on: Accounts
    Click on: Mail Tab
    Click on: Add
    Click on: Mail
    The Internet Connection Wizard will guide you step by step through the setup process. Follow the instructions and fill in the required information in the appropriate text boxes. ( For e-mail service with Asanet, make sure to select POP3 as incoming mail server!!) Choose the Connection Type you want to use. Click on Finish.
    Check your mail.
    Setup of new E-mail account, using Outlook
    From your ISP (Internet Service Provider) get the following information:
    Your user ID, Your Password, ISP Domain Name,  Incoming mail server name, Outgoing mail server name.
    Double click on Outlook Icon
    Click on: Tools
    Click on: Services, (make sure the service tab is selected)
    Click on: Add
    Choose: Internet E-mail, Click: OK
    The Mail Account Properties dialog box opens
    There are four tabs across the top, make sure the General tab is active.
    In each of the text fields, fill in the approriate information.
    Click the Server tab,
    In each of the text fields, type the information supplied by the Internet Service Provider
    Click the Connection tab.
    Choose and click on the radio button which describes your telephone and modem connection.
    Set 'Login As' properly, Click: OK
    Next, go into 'Schedule' and select an interval.
    Leave 'Work Offline and use Remote Mail' unchecked.
    Click OK.
    16a. In your browser, in the address box, type http://mail.asanet.com:81 - Enter
    type your e-mail address in the "Your e-mail address" box
    type your password in the "Mail Account/POP3 Password" box
    click on "Authenticate
    click on "Select Mail Delivery Method"
    take the check mark out of the POP3 Delivery checkmark box by clicking on it
    in the "Forwarding box", type the new e-mail address
    DO NOT TYPE IN ANY OF THE OTHER BOXES!!
    click on "Submit"
    That's it.
  17. This page will give step-by-step instructions on how to view e-mail on your ISPs (Internet Service Providers) mail server. To do this will require a bit of technical stuff, but as long as you follow the instructions you can't really go wrong.
    1.Make sure that you know your mailbox name, password and POP3 mail server name. If not, find out from your ISP.
    2.Telnet to your mail server (e.g. mail.easynet.co.uk) on port 110.

    - The best way to do this is, in Netscape or Internet
    Explorer type "telnet://(insert your mail server):110".
    - If that fails then at your system command prompt (C:\>
    or % for example) type "telnet (insert your mail server):110
    - If even that fails search your hard drive for a "telnet"
    application. If you find one then set the server name to
    your mail server's name, and the port to 110 NOT the "telnet
    port".
    - If that has also failed then try downloading a shareware telnet
    application from shareware.com

    3.You should see "POP3 mail server starting at kiwi.easynet.co.uk" or something similar.
    4.Type "user (insert your mailbox name)".
    5.Type "pass (insert your mailbox name)".
    6.The mail server should tell you how many messages you have waiting.
    7.Type "stat"
    8.Type "uidl"
    9.The mail server should say "uidl command accepted" or something similar.
    10.On the "." prompt type "retr (insert message number eg. 1)".
    11.Repeat the previous step until you have seen all the messages that you want to.
    12.Type "quit".
    13.Your mail server should terminate your connection.
  18. Use the link to bring up the MailStart Web Site: http://www.mailstart.com/
    In the "Check ANY Existing Email Account" dialog box, enter your complete E-mail user ID,
    (example: username@asanet.com), and your E-mail password in the appropriate boxes and click on:
    "Check My Mail" button.
  19. How to to protect against a virus!
    When the Worm.ExploreZip virus attacked, forget everything else you've heard.
    Here are our suggestions and warnings  for running executables.
    The advice to avoid running any executable attachment is crazy and impractical.
    The problem is understanding what these attachments are. The most dangerous attachments: any EXE or COM file. Well, the most recent attacks have managed to appear as if they came from an acquaintance. You think the mail is from a friend, but it's the virus or worm program itself doing the actual sending. There's a huge security hole in many Microsoft mail products that lets this happen. You simply have to use good judgment when executing a file someone sent to you. I would personally verify with the sender before running an EXE file. It's a simple precaution.
    You should also be careful not to be tricked into opening a .JPEG or some other innocuous-looking file that's actually an executable. People in chat rooms trying to plant Trojan horses attempt this all the time. The file might be Mypic.jpg as far as you can tell, but it's actually Mypic.jpg.exe. If you've got your file extensions view turned off because that's the Windows default, you could be in trouble.
    Our advice:
    1. You should see all your extensions.
    Click on My Computer, then View, then Folder Options. Click on the View tab. You'll get a list of default settings that you'll want to look over and change.
    Unclick the Hide file extensions for known file types box under Files and Folders. Also, we recommend clicking on Show all files under the Hidden Files box further down on the list.
    2. Opening DOC files. DOC files can be programmed using Visual Basic to do all sort of damage. The virus coder assumes you will open the file with Microsoft Word. If you use WordPad, there's no problem. Make sure you have WordPad installed on your system (it comes on a lot of Microsoft CDs). Then do the following: Click on My Computer, then View, then Folder Options, then the File Type tab. Go through the "registered file types" list until you find a reference to Word and DOC files. Usually this is listed under "Microsoft Word Documents." The bottom of the screen will say "Extension DOC" -- "Content type (MIME)" -- "opens with WORD." You want to change this to"opens with WordPad." The easiest way is to click on Remove. The next time you encounter a DOC file, the computer will ask you what you want to open it with and give you a list of suggestions in a dialog box. Click on WordPad if it is in the list. Otherwise, click on Other, browse to WordPad on the computer, and click on it. WordPad will then become the default, and it will read DOC files, ignoring macros. Some say if you turn up the security on Word you'll always be warned about macros. That's true, but it's still possible to write VB code that will bypass the warning.
    If you never installed Word, you'll find that the DOC file reader may already be set to WordPad. If you later install Microsoft Word or Office, that will change. Be careful. I'd simply use Lotus or Corel WordPerfect products instead of Word because of Word's inherent dangers in this regard. There's no easy fix for this problem despite repeated warnings to Microsoft.. Meanwhile, I've come to appreciate the Lotus SmartSuite after finding that its built-in database is much more amenable than Microsoft Access to many older dBase files. And, more recently, I've begun to use the Lotus word processor after Word suddenly stopped talking to my printer. I really like its functionality, even though Lotus doesn't understand how to make fonts fun.
    3. Taking files in chat rooms. Newbies like to download files from chat rooms or over IRC. Simple rule: Accept nothing other than a BMP, GIF, or JPEG file. Those are pictures. Anything else is a program or an INI file that can do damage.
    4. Opening ZIP files. Only open ZIP files that have ZIP extension (as opposed to EXE). Some time back, the people producing unzipping software came up with a way to zip things into an EXE format. While practical, it's now dangerous to use. Get a good unzipping program.
    5. Run a virus checker often.
  20. Is your computer prepared for Y2K?
    The following links should help you to find out if your computer system needs some tuning-up, or is in compliance and ready for the new millennium.
    Y2K Home Checklist
    Software downloads
    PC transition for the year 2000
  21. Check e-mail. A POP client accesses a mail server in the same way that a web browser accesses any site on the Internet -- and can be accessed from anywhere on the Internet. All you need is your username and password.
    You simply need to configure a POP client just as you now have it configured for accessing your email. In other words, use your ASANet username and password and the same POP server that you are now using.
    If you are working at a Unix work station you can use a utility like popclient, which can be run from the system prompt.
  22. Password error. The username and/or password is not matching with entries found in the password file on the server you are connecting to.
    Verify that you are using the correct POP server.
    ASANet's servers are case sensitive. Be sure that you are entering your username and password correctly, letter for letter, case for case (abc, not ABC). If problems continue, please contact ASANet Support.
  23. The News Server periodically runs a program called "expire" which removes old articles from the news spool. The final phase of the expire program rebuilds the "active file," the file containing the list of newsgroups and articles on the server. To prevent clients from getting an obsoletecopy of the active file, the server refuses connections to it, normally five to ten minutes. When the new active file is built, the server allows connections once again.
  24. Drpped Connections.There is nothing about the Internet that will cause modem disconnects. But any number of problems can occur between your modem and ours.
    Modem brands are not entirely 100% compatible. A modem initialization string that works well for connecting your modem to a USR, for instance, may not work for establishing a problem-free connection to a Hayes. A simple change in the initialization string will often fix that problem.
    Furthermore, some modems (such as certain recent models of the USR Sportster) have bugs. For instance, one version of the Sportster will drop carrier if the connect speed drops below a certain level.
    Port speed also matters. Setting it above the recommended level can cause problems.
    If you have call waiting, be sure that it is disabled. 
    There should be no FAX software running in the background, or anything else that might compete for the modem's comm port.
    Check your modem manual for the recommended port speed.
    Check your modem manual for the initialization string that sets your modem to its factory default settings.
    Upgrade to the latest ROM revision.
    Check all cables and connections and be sure that the modem itself is not getting too hot.
    Additional devices on the same line can cause problems. Remove any additional FAX, modem or answering machine.
    Try using MNP error correction, rather than v.42. See your modem manual for details.
    It is possible that low-level noise is present on the telephone lines. Noise need not be audible for it to cause problems with high-speed data transmission. Here are some helpful links: Modem Links
  25. Slower connection.In all likelihood, your neighborhood still has copper wiring, which runs to Bell Atlantic.
    V.34 modems connect at the best speed they can obtain under present line conditions. Telephone companies do not guarantee that high speed modems will connect at the maximum rate. In fact, it has been said that only 30% of the country's households have access to phone lines capable of carrying 28.8 traffic -- 5% at 33.6.
    It is also possible that your modem is not configured properly. Check your modem manual for the correct initialization string and port speed. Read paragraph 24 for additional information.
  26. Gateway address. In most cases networking (TCP/IP) software has an option for using the default gateway or server-assigned gateway address. This means that the gateway will be supplied by the server each time you log in. For some
    software, such as Trumpet Winsock and MacTCP, you can simply leave that option blank.
  27. CGI script.The Common Gateway Interface, or CGI, is a standard for external gateway programs to interface with information servers such as HTTP servers. There are some good resources on the Internet, including an archive of free scripts: CGI Links.
  28. CGI Counter. These are programs which enable you to create images on your page, showing the number of visitors accumulative.
    For more information visit  this location
  29. What is the Registry?
    The Registry is a database used to store settings and options for the 32 bit versions of Microsoft Windows; including
    Windows 95, 98 and NT. It contains information and settings for all the hardware, software, users, and preferences of
    the PC. Whenever a user makes changes to a Control Panel settings, or File Associations, System Policies, or
    installed software, the changes are reflected and stored in the Registry.
    For more detailed information click here.
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